Update 06/01/2026:
We are currently experiencing a temporary issue that has caused our January invoice not to appear in your Lucy inbox. It is important to emphasize that this issue does not affect the invoices we receive from your suppliers; those are being processed as usual. Our team is working hard to resolve this problem quickly.
Update 12/01/2026:
The issue has been resolved, and you will find the missing invoice in your inbox. If you notice this is not the case, please feel free to contact our support team.