On our radar
On this page, we keep you informed about recent reports or technical issues we are currently working on. We strive for maximum transparency, so you always know the status of a specific report within our software. Please note that only reports with a major impact on you as a customer are displayed here.
What does this mean for you? Do you see a report that matches what you are experiencing? Then we are already aware of it. There is no need to open a support ticket for this.
Always up-to-date As soon as new information becomes available or a report is fully resolved, we will update the status on this page immediately. Please keep an eye on this page for the latest updates.
Limited article list display during invoicing
Published on: 27/04/2026When creating invoices, only the first 10 articles are currently shown in the selection menu. The automatic loading of additional articles while scrolling is currently not functioning correctly.
Temporary workaround: Articles can still be selected by typing the full name of the article in the search bar. Please note: the system (Lucy) currently requires the exact, full term to display the correct result.
Status: Resolved – The improvement has been live since 04/05/2026
Display error of invoice amount in sidebar
There is currently a display error in the sidebar of the software, where the amount excluding VAT is shown instead of the total amount.
Important information:
This is purely a visual error in the interface. The PDF and XML files contain the correct data.
Status: Partially resolved: Fixed for new invoices. For invoices from late March, the sidebar display may still be incorrect; this is currently being worked on. (PDF and XML files are and remain correct everywhere.)